How to Join
On your next visit: simply fill in a membership
form at the Admission Desk and pay by direct debit or credit/debit
card. Your receipt will act as a temporary membership card,
allowing entry until your membership pack arrives.
By phone: call 0845 0304063 option 3 Mon-Sun:
10.00-4.00pm and pay by credit/debit card.
Get an initial 14 months for the price of 12 (plus the rest
of the month in which you join) when you pay by Direct Debit.
||£25 (£22 Concession*)
||£45 (£39 Concession*)
|Single Family Membership
||£35 (one adult, up to 3 children aged 5 - 18 years)
|Double Family Membership
||£55 (two adults, up to 3 children aged 5 - 18 years)
* Concession rates apply
to those who are 60 years old and over, the registered disabled,
those receiving benefits or staff of the University of
Frequently Asked Questions
What date does the membership start from?
How long does the membership welcome pack take to
Can I come into the Gardens without my membership
Can I take out a membership as a gift for somebody
How do I set up a recurring gift?
How can I renew my membership?
My card has been lost/stolen
How do I change my address?
What are the benefits of joining the Friends of
I can't find an answer to my question?
What date does the membership
From the date you return your completed membership form and
How long does the membership
welcome pack take to be delivered?
If you join at the Admissions desk, you will receive your
welcome pack straight away. Otherwise it will be posted out
to you and this may take up to 7 working days to process depending
on the time of year.
Can I come into the Gardens
without my membership card?
You'll need to bring your valid membership card each time you
wish to visit the Gardens. If you have misplaced your card, please
call us to arrange a replacement card as soon as possible.
Can I take out a membership as a
gift for somebody else?
Yes. You must specify that it is a gift at the time of purchase
and choose if you wish the gift pack to be sent to yourself, or
direct to the gift recipient. If you choose for the pack to be sent
to the gift recipient, we can include a personal message from you.
Please allow five working days for delivery (14 days for deliveries
outside the UK).
How do I set up a
If you would like the gift to be renewed annually, you can set
up a Direct Debit (and get an initial 14 months for the
price of 12) when you purchase the gift. The annual
renewal notice will be sent to you not the gift recipient.
How can I renew my
You can renew your membership by phone or post. You don't need
to do anything until you receive your renewal notice which will
include your renewal date and the cost of your next year's
membership. Your renewal letter will arrive approximately 4 weeks
prior to your renewal date. If you have set up a direct debit then
you will have to do nothing.
My card has been
Call us on 0845 0304063 Option 3 Mon-Sun: 10.00-4.00pm. We
can arrange for a replacement card to be sent out to you so that
you can continue to enjoy fast and easy access to the Gardens.
How do I change my
Email us on firstname.lastname@example.org
with your name, membership number and your new address. If you
can't email us you can call us on 0845 0304063 Option 3 Mon-Sun:
What are the benefits of joining
the Friends of Ness gardens?
- Free entry to the Gardens (during advertised opening
times) including after hours until dusk and over the
Christmas Holidays when the Gardens are closed to the general
- Free entry to Kew & Wakehurst Place, Oxford Botanic
Gardens, Birmingham Botanical Gardens, and the Royal Botanic
Gardens of Edinburgh and it's satellite gardens.
- Free seeds from plants in the Gardens.
- Discounted rates for talks, courses, guided walks &
- Days out to other gardens on organised coach trips
- The Friends' magazine, The Gentian, sent to you 3
times a year
I can't find an answer to my
Email us: email@example.com
and we will be happy to answer your questions. If you can't email
us you can call us on 0845 0304063 Option 3 Mon-Sun: